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Kooru · PDPA & AI legal advisory

AI Governance For Thai SME & Clinics

Thai SMEs using AI without a policy risk PDPA fines up to 5M THB. Kooru TrustAI installs a real AI Governance system — fast, legal, and built for Thailand.

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IN SHORT · KOORUUpdated 4 May 2026

What do you need to know?

Kooru TrustAI sets up AI Governance for Thai SMEs and clinics whose staff already use AI tools such as ChatGPT. It starts with a Gap Analysis at 7,900 THB (regular 19,900 THB), with the report delivered in 3 business days. A full System Setup at 59,000 THB is delivered in 20 business days.

  • Package 1 Gap Analysis: 7,900 THB, report in 3 business days
  • Package 2 System Setup: 59,000 THB, delivered in 20 business days with 8 deliverables
  • Package 3: ongoing partnership with quarterly joint audits every 3 months
  • Analysis across PDPA, IP Law and ISO 42001
  • Includes 90-minute staff training with records usable as legal evidence
/s/ Phuwara KrobtakuLicensed lawyer no. 477/2558 · DPO

🛡️ AI Governance for SME & Healthcare

You’re Already Using AI.

But Is Your Business Safe?

Every day your staff types client data into ChatGPT, you’re risking a PDPA violation without knowing it. Kooru TrustAI helps you use AI safely, systematically, and without fear of legal consequences — from Day One all the way to Enterprise.

Find the Right Package for Me →

The Risks Businesses Face Today

The Invisible Risks —

A Silent Crisis in Business

This isn’t just a technical issue. It’s about legal accountability, reputation, and the survival of your business in the AI era.

Staff Use ChatGPT Without Any Policy

Patient records, client data, and trade secrets are leaked daily without anyone knowing. PDPA administrative fines reach up to 5 million THB.

Images, articles, and code generated by AI — can they actually be used commercially? Use them wrong and copyright lawsuits can follow at any time.

No Visibility Into What AI Tools Staff Are Using

Shadow AI refers to tools employees use without approval — the biggest blind spot in your organization, invisible to the naked eye, and a serious legal liability.

Clinics Using AI Diagnostics Risk More Than They Think

Uncertified AI medical tools used without proper patient consent leave doctors personally liable for all outcomes.

You Have an ‘AI Policy’ — But Nobody Follows It

A beautifully written document sitting in a folder no one opens is not real AI Governance. You need a system with enforceable, measurable results.

No AI Law in Thailand Yet — But the EU AI Act Is Coming

If your business serves European clients or uses European technology, the EU AI Act already applies to you — whether you know it or not.

Choose the Right Package for You

One Investment.

Lasting Risk Protection.

Wherever you are in your AI journey — just starting out or building your own AI system — there’s a package designed specifically for you.

Package 01

AI Governance
Gap Analysis

Know where you stand before it’s too late

🔥 Promotional Price

Regular Price 19,900 THB

7,900 THB

⚡ Report delivered within 3 business days

💬 “Know exactly what your business risks, what to fix first, and get a roadmap you can actually act on.”

What You’ll Receive

  • ✦ Full AI Readiness Survey
  • ✦ Clear gap identification with 🔴🟡🟢 scoring
  • ✦ 3-dimension analysis: PDPA + IP Law + ISO 42001
  • ✦ Initial AI Tool Inventory of all tools in use
  • ✦ Top 3 Priority Actions to take immediately (WHAT / WHY / HOW)
  • ✦ 30-minute consultation call to walk through the report 1-on-1

The Value You Get

Know exactly where your organization stands in AI Governance within 72 hours — instead of guessing and risking PDPA fines that are hundreds of times higher than 7,900 THB.

Who It’s For

  • → SMEs using AI with no existing policies at all
  • → Clinics concerned about PDPA and patient data
  • → Businesses wanting an “AI health check” before investing further

Start Here →

⭐ Recommended for SME & Clinics

Package 02

System Setup

Install a real AI Governance system — not just paperwork

Regular Price 99,000 THB

59,000 THB

⚡ Full system delivered within 20 business days

💬 “From ‘zero system’ to a fully working AI Governance Framework in 20 days.”

What You’ll Receive (8 Deliverables)

  • ✦ AI Acceptable Use Policy (AUP) — signed and ready to deploy
  • ✦ AI Tool Inventory Register — full visibility of all tools in your org
  • ✦ AI Risk Assessment Register with 4-dimension Scoring Matrix
  • ✦ Staff Training (90 min) + Training Records usable as legal evidence
  • ✦ Updated Privacy Notice / Consent Form for AI use
  • ✦ AI Governance SOP Manual (7-chapter internal operations guide)
  • ✦ Quick Reference Desk Cards (print-ready)
  • ✦ 90-Day Action Roadmap + Final Handover Meeting

Your organization gets a truly working AI Governance system — if audited by PDPC or faced with litigation, you’ll have documentation proving you’ve done everything correctly.

Healthcare-Specific Inclusions

  • ✦ Clinical AI Risk Assessment for clinics
  • ✦ Verification of FDA/CE/Thai FDA certification for AI medical tools
  • ✦ Patient Consent Form for AI-assisted care

Set Up the System →

Package 03

Enterprise AI
Governance

For organizations where AI is core business — or building their own AI

💎 Premium Partnership

Contact Sales

📞 Free 30-min consultation call. No commitment.

💬 “Your long-term AI Governance Partner — not just a one-time project with an end date.”

Services Included

  • ✦ Establish an AI Ethics & Governance Committee
  • ✦ Complete AI Policy Suite (AUP + Ethics + Procurement + Incident Response)
  • ✦ Quarterly AI Governance Audit (4x per year)
  • ✦ 🌐 Network Audit by NetBright (Cisco Gold Partner)
  • ✦ Vendor Contract Review — DPA and liability clauses for all vendors
  • ✦ Detailed Data Supply Chain Mapping
  • ✦ On-call Incident Support (4-hour SLA)
  • ✦ Monthly Regulatory Watch Report

Exclusive to This Package

Kooru + NetBright prove your policy is actually enforced in your network using Cisco Secure Network Analytics to detect Shadow AI traffic invisible to the naked eye.

Who It’s For

  • → Organizations of 50+ using AI in core processes
  • → Businesses building AI products or deeply integrating AI
  • → Healthcare with multiple branches or needing DPO-as-a-Service

Book a Free Discovery Call →

What Sets Us Apart

Why Kooru TrustAI

Is Unlike Anything Else on the Market

Governance + Network = Proven Real

Most consultants can only offer paper policies. We prove yours is actually enforced in your network with a Cisco-powered audit through NetBright.

100% Thai Context Expertise

Thai PDPA ≠ EU GDPR. Thai healthcare complexity. Thai corporate culture. We design solutions that genuinely work in this specific context.

Real Deliverables, Not Just Slides

Every package includes tangible deliverables: policy documents, risk registers, training records — all usable as legal evidence if you’re ever audited.

Fast and Measurable

Package 1 done in 3 days. Package 2 in 20 days. Not a 6-month project with nothing to show. Every phase has clear, trackable milestones.

Healthcare-Grade Expertise

We understand the complexity of Clinical AI, sensitive health data, and patient consent — details that other consultancies consistently overlook.

Built to Scale with You

Start at Package 1, grow to 2, then 3. No need to start over each time. Every package builds on the last, growing with your business.

How It Works

From ‘Not Knowing Your Risks’

to ‘A Safe AI System’

Simple and streamlined. Designed for SMEs without a dedicated IT team — no documents required in advance.

1

Complete the AI Readiness Survey (30 minutes)

After payment, you’ll receive a survey link immediately. No documents required in advance — just answer honestly about how your business currently operates.

2

We Analyze and Deliver Your Report Within 48 Hours

Every answer is reviewed against PDPA, IP Law, and ISO 42001, then compiled into an easy-to-read Traffic Light Report.

3

30-Minute Consultation Call — Walk Through It Together

We don’t just email you a PDF and disappear. We sit down together to explain your Top 3 Actions — what to do, how to do it, and who’s responsible.

4

Fix It Yourself or Upgrade to Package 2

If you’d like us to handle the implementation, Package 2 is the logical next step. If you prefer the DIY route, we provide a complete checklist to guide you.

Every Day You Wait Is Another Day at Risk

AI doesn’t wait for you to be ready. Neither does the law. Start with a Gap Analysis at 7,900 THB — a fraction of the maximum PDPA administrative fine.

📩 Contact Us Today Start with Package 1 →

3

Days to Report, Package 1

20

Days to Deploy, Package 2

5M

THB PDPA Fine

ISO

42001 Standard

Frequently Asked Questions

Every Question You Want to Ask

Before You Decide

Straightforward answers about AI Governance, PDPA, and Kooru TrustAI services — no jargon, no runaround.

01 What is AI Governance — and why should Thai SMEs care right now?

AI Governance is the system and policies that define how your organization uses AI in a safe, responsible, and legally compliant manner — covering which tools employees may use, what data may be entered into AI, and whether AI usage aligns with PDPA and related laws.

For Thai SMEs, the greatest risk is employees feeding customer data or trade secrets into AI tools without any governing policy — potentially leading to PDPA administrative fines of up to 5 million THB — hundreds of times the cost of our service.

02 Does a small business that only uses ChatGPT need AI Governance too?

Yes — especially if employees use ChatGPT to handle customer-related data. Under PDPA Section 26, sending health, personal, or financial data into a third-party AI constitutes personal data processing and requires a proper legal basis.

Not sure how much risk your organization carries? Start with:

📋 Package 1: Gap Analysis 💰 7,900 THB ⚡ 3 Days

You’ll receive a Traffic Light Report that clearly shows your risks and exactly what to address first.

03 What is the difference between Package 1 and Package 2?

Package 1 is the “Diagnosis” — understand exactly where your organization has gaps, with your Top 3 Priority Actions included.

📋 Gap Analysis 💰 7,900 THB (reg. 19,900) ⚡ 3 Business Days

Package 2 is the “Treatment” — actually building a complete AI Governance system within your organization. You receive a full set of 8 documents that serve as evidence in the event of an audit or inspection.

🏗️ System Setup 💰 59,000 THB (reg. 99,000) ⚡ 20 Business Days

You can start with Package 1 and upgrade to Package 2 after seeing the report — both packages build on each other with no duplication of work.

04 What AI-specific risks do clinics and hospitals face?

Health data is classified as Sensitive Personal Data under PDPA Section 26, carrying a higher level of protection than ordinary data. Key risks for healthcare organizations include:

  • ▸ Doctors or nurses entering patient records into personal ChatGPT accounts
  • ▸ Using AI for diagnosis without Thai FDA, CE, or FDA approval
  • ▸ No Informed Consent disclosing AI use in the treatment process to patients
  • ▸ No protocol for managing AI errors that directly affect patient outcomes

Kooru TrustAI includes a Healthcare-Specific Assessment within Package 2 and Package 3 at no additional cost.

05 How does Package 3 Enterprise differ from Package 2 — and who is it for?

Package 2 is a time-bounded project that wraps up in 20 business days. Package 3 is an Ongoing Partnership that continuously maintains your organization’s AI Governance system.

Key differentiators in Package 3:

  • ▸ Live Network Audit using Cisco Secure Network Analytics with NetBright (Cisco Gold Partner) — detecting invisible Shadow AI traffic
  • ▸ Quarterly Joint Audits every 3 months across both governance and network layers
  • ▸ Vendor Contract Review — examining DPA and liability clauses for every vendor you use
  • ▸ On-call Incident Support with a 4-hour SLA

💎 Premium Partnership 📞 Free 30-Min Discovery Call 🚫 No Commitment

06 What is Shadow AI — and why is it more dangerous than approved AI tools?

Shadow AI refers to AI tools that employees use on their own without organizational approval — such as using a personal ChatGPT account for work tasks or trying new AI tools without management’s knowledge.

The danger: your organization has no way of knowing what data was sent out, no Data Processing Agreement exists with the vendor, and your data may be used to train AI models without consent.

How Kooru detects Shadow AI:

  • ▸ Package 2 — AI Tool Inventory Survey covering every person in the organization, not just asking management
  • ▸ Package 3 — NetBright detects Shadow AI at the network layer using Cisco Secure Network Analytics, proven by traffic data — not just employee recall

07 What is ISO 42001, how does it differ from PDPA, and do you need both?

PDPA is Thai law already in force — violations carry administrative fines (up to 5 million THB), civil liability and criminal penalties. It covers data subjects’ rights and the obligations of personal data controllers.

ISO 42001:2023 is the international standard specifically for AI Governance — spanning Risk Assessment, AI Policy, Monitoring, and Continuous Improvement. It is not mandated by Thai law, but it is the best framework for building a comprehensive system.

Simply put: PDPA says “what you cannot do” — ISO 42001 says “how to do it well.” Kooru TrustAI uses both as the foundation for analyzing and designing systems across every package.

08 Can an organization with no IT department implement AI Governance?

Absolutely — Kooru TrustAI is designed specifically for SMEs without an IT team.

  • ▸ Packages 1 and 2 require no special IT infrastructure — simply complete a questionnaire and attend a training session
  • ▸ For Package 3’s technical complexity, NetBright (Cisco Gold Partner) handles the entire technical layer on your behalf

Every deliverable is immediately actionable — no IT knowledge required. We write for people, not engineers.

09 Can AI-generated content — images and articles — be used commercially right away?

Not always — you must check the Terms of Service of each AI tool before every use.

  • ▸ Some AI tools grant full commercial use rights
  • ▸ Others restrict commercial rights to paid plans only
  • ▸ Some carry copyright risk from training data that may expose you to claims by original rights holders

Under Thailand’s Copyright Act B.E. 2537, this risk is real and actionable. The Gap Analysis in Package 1 identifies which AI tools your organization uses and where IP risks lie.

10 How long does it take — and what do you need to prepare before starting?

Nothing to prepare in advance — start immediately after payment. Here is the timeline for each package:

Package 1 7,900 THB

Complete a 30-min questionnaire → receive report within 3 business days → 30-min Zoom call. Your total time commitment: approx. 1 hour.

Package 2 59,000 THB

2-hour Kickoff Meeting + 90-min Training Session. We handle everything else. Full system delivered within 20 business days.

Package 3 Contact Sales

Schedule a free 30-min Discovery Call with no commitment to design a scope tailored specifically to your organization.

Designed for reliability. Built on standards.

PDPA GDPR

ISO/IEC 42001

SEO AEO GEO

EU AI ACT

Intellectual Property management

Healthcare+NIS2

Frequently asked questions

How much does an AI Governance Gap Analysis cost?

The Kooru TrustAI Gap Analysis costs 7,900 THB, down from a regular price of 19,900 THB. You get the report within 3 business days. It covers an AI readiness survey, gap scoring, analysis across PDPA, IP law and ISO 42001, an AI tool inventory, the top 3 priority actions and a 30-minute consultation call.

What is included in the AI Governance System Setup package?

The System Setup package costs 59,000 THB (regular 99,000 THB) and is delivered within 20 business days. It includes 8 deliverables, among them an AI Acceptable Use Policy, an AI Tool Inventory Register, an AI Risk Assessment Register with a 4-dimension scoring matrix, and 90 minutes of staff training with training records.

Why do SMEs need an AI policy if staff already use ChatGPT?

Staff who type client data into ChatGPT without a policy can put the business in breach of PDPA, and PDPA fines reach up to 5 million THB. Shadow AI tools, copyright risk from AI-generated content and the EU AI Act for businesses serving European clients add further legal exposure that a governance system addresses.